Parkshot Medical Practice18 ParkshotRichmond, TW9 2RGTel: 020 8948 4217
Almost half of our GP appointments are available to book on the day, every day. All our GP’s have appointments slots that can be booked in this way, giving you the choice of who you would like to see.
We are still offering routine GP appointment slots bookable up to 3 weeks in advance.
One of our doctors is on-call every day and they manage calls from patients who feel their clinical problems cannot wait for a routine appointment. Patients can call the surgery up to 11.30 am to engage with this service. The doctor will call these patients back, and together they will make a decision about whether a face to face consultation is necessary. If it is, then patients can see the doctor that day.
If you would simply like advice or talk to a doctor, you can book a telephone
appointment with one of our GP team - this type of appointment is also available every day.
You can book a routine GP appointment when the Surgery is closed, simply select option 1 when you call our main number, and you will be re-directed to an automated reservation system that will let you select which GP you would like to book on their next available appointment. You can also cancel and rearrange appointments as necessary. Please note that this is only for “Single, Routine & Non Urgent” appointments, and does not include any nursing care, so if you need something more specialised please speak to a receptionist as usual.
Patients can now register online to save themselves time.
PATIENT ACCESS will enable you to set up a personal account which will create a secure and dedicated login for you to access our clinical system. You will be able to see repeat prescriptions and select them for re-order and to make online appointment bookings with our doctors. We hope to expand this to cover other areas of access in the future.
Registration for Patient Access
Bookings will still be available as usual, up to 3 weeks in advance. We are attempting to ensure that you will be able to make a routine non-urgent appointment with a GP within 5 working days, but you must appreciate that demands upon our services are not always regular, and sometimes, no matter how we structure our appointment systems, there may be a slightly longer wait. We will continue to carefully monitor this on a daily basis and will increase/decrease the number of advance appointments we offer accordingly.
Please note : The surgery no longer takes incoming telephone calls between 12.30 and 1.30 pm as our Receptionists require this time to prepare for afternoon surgeries. However, the Practice is NOT CLOSED and you can call in to see us if you would like.
Early and Late Appointments : We do provide early and late appointments on Tuesdays when we are open from 7.30am until 7.30pm. We also have an early clinic on Thursday morning from 7.30am and we are open every Saturday morning between 8.30am and 12 noon.
Copyright 2006 - 2017 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's